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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Prepare for tour or presentation
   • Wear appropriate identification and uniform while on duty according to organisation's policies and procedures
   • Confirm purpose of tour or presentation with supervisor
   • Read daily information sheets if provided, and clarify questions with the supervisor
   • Collect materials and equipment for presentation
   • Adjust standard tour or presentation to meet specific group needs
   • Identify and take action to minimise the risks to self, the public and the animal
2. Conduct tour or presentation
   • Use public speaking and presentation skills effectively to engage the audience
   • Provide current and accurate information in a format suitable for the group
   • Treat and handle animals safely and humanely if used in presentation, according to organisation's policies and procedures and WHS requirements
   • Encourage audience members to ask questions and participate where appropriate
   • Complete the tour or presentation within the required timeframe and in accordance with the needs of the group
3. Return animals and resources after the presentation
   • Return animals to their section if used
   • Record the animals' behaviour and food intake, and report to the supervisor
   • Check materials and equipment and return to the appropriate area
   • Provide feedback on tour or presentation to the supervisor and according to the organisation's policies and procedures